AeronFly International Private Limited recognizes the importance of the privacy of its users and also of maintaining the confidentiality of the information provided by its users as a responsible data controller and data processer.
AeronFly is one of the largest online travel agencies in the world. We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic, and procedural safeguards to protect personal information in our care.
By providing personal information to us (either directly or allowing another person to do so on your behalf), you agree that this Policy will apply to how we handle your personal information and you consent to us collecting, using, and disclosing your personal information as detailed in this Policy. If you do not agree with any part of this Policy, you must not provide your personal information to us. If you do not provide us with your personal information, or if you withdraw a consent that you have given under this Policy, this may affect our ability to provide services to you or negatively impact the services we can provide to you. For example, most travel bookings must be made under the traveler’s full name and must include contact details and appropriate identification (e.g. passport details). We cannot make bookings for you without that information..
TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS
The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.
"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:
Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age, profile picture etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).
Other information: We may also collect some other information and documents including but not limited to:
Such information shall be strictly used for the aforesaid specified & lawful purpose only. User further understands that AeronFly may share this information with the end service provider or any other third party for the provision and facilitation of the desired booking.
HOW WE USE YOUR PERSONAL INFORMATION:
The Personal Information collected may be used in the following manner:
While making a booking
While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with an expiration date, banking details, wallet details, etc. as shared and allowed to be stored by you. We may also use the information of the traveler's list as available in or linked with your account. This information is presented to the user at the time of making a booking to enable you to complete your bookings expeditiously.
We may also use your Personal Information for several reasons including but not limited to:
We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated and used to make improvements to the Website, other Sales Channels, services and to develop appealing content, features, and promotions for members based on the results of the surveys. The identity of the survey participants is anonymous unless otherwise stated in the survey.
ABOUT PROMOTIONAL E-MAILS?
You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new AeronFly services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.